23/01/2026
Failure Stories

Quibi Case Study: How $1.75 Billion Bought Conviction, Not Truth

  • January 11, 2026
  • 0

A case study on Quibi’s $1.75B failure. How founder hubris, weak user behavior signals, and forced habits killed a funded startup.

Quibi Case Study: How $1.75 Billion Bought Conviction, Not Truth
MetricThe Quibi Stats
Company NameQuibi (Short for “Quick Bites”)
Total Funding Raised$1.75 Billion
Valuation at Peak~$2 Billion
Lifespan6 Months (April 2020 – Oct 2020)
Primary Failure ModeEgo. Lack of listening. Capital replaced market validation

Imagine having $1.75 billion in your bank account before you have even sold a single product.

Imagine having the founder of DreamWorks (Jeffrey Katzenberg) and the former CEO of Hewlett-Packard (Meg Whitman) running the show.

Imagine having Steven Spielberg writing for you. Jennifer Lopez acting for you.

You would think success is guaranteed, right? You would think this company is too big to fail.

You would be wrong.

In April 2020, Quibi launched. In October 2020, Quibi shut down.

They burned through nearly $2 billion in 6 months. That is roughly $111 per second.

How does this happen? How do smart people make such a massive mistake?

We have analyzed this failure. And the answer isn’t “bad luck.” The answer isn’t “COVID.”

The answer is Ego.

Here is the breakdown.

The Outside Story: The “Netflix Killer”

On paper, the idea was genius. We live on our phones. We have short attention spans. So, Quibi pitched “Hollywood-quality movies” broken into 10-minute chapters.

“Quick Bites.” Quibi.

They called it the “future of entertainment.” They bought Super Bowl ads. They hired the biggest stars.

The world thought: This is it. This is the next Netflix.

But there was a problem. A very big problem.

The Inside Reality: The Echo Chamber

While the world saw a shiny new app, the reality inside was different.

The founders, Katzenberg and Whitman, were legends. But they were legends from a different era.

They believed they knew what the customer wanted better than the customer did.

They built a feature called Turnstyle.” You could rotate your phone, and the video would seamlessly switch from landscape to portrait.

Technologically? It was brilliant. Practically?

Nobody cared.

They were so obsessed with their “vision” that they ignored the basic rules of the internet.

They blocked screenshots. They blocked screen recording.

Think about that. In 2020, how do new things grow? Memes. Sharing. Twitter. Instagram.

Quibi built a product for the internet age, and then banned the internet from talking about it.

They suffocated their own growth.

The Point of No Return

The app launched on April 6, 2020. Right in the middle of the pandemic.

Most people say: “Oh, bad timing. People weren’t commuting, so they didn’t need short videos.”

We disagree.

During the pandemic, TikTok grew by millions. YouTube exploded. We were all on our phones. We were bored. We were desperate for content.

People didn’t reject Quibi because they were at home. They rejected Quibi because it wasn’t good enough.

After the 90-day free trial ended, 92% of users left. They didn’t just leave. They ran.

Why? Because TikTok was free. YouTube was free. And Quibi wanted $7.99 a month for content that wasn’t as entertaining as a 15-second dance video made by a teenager in their bedroom.

The Real Cause: The “Steve Jobs” Delusion

Every founder wants to be Steve Jobs. We all want to say: “Consumers don’t know what they want until I show it to them.”

That is a dangerous mindset.

Quibi failed because of Founder Hubris.

They assumed that because they had spent money, they deserved attention. They assumed that high production value (Hollywood cameras) mattered more than connection.

They tried to force a new habit (watching movies in 10-minute chunks) instead of serving an existing habit.

Lesson: You cannot pay people to change their behavior. You have to build for who they are, not who you want them to be.

#3 Uncomfortable Lessons for You

If you are an entrepreneur, or even if you are just working on a side hustle, listen to this.

1. Money is not Validation.

Raising funds is not a success. Raising funds is a liability. It is a loan on future execution. Quibi celebrated the fundraise. They should have been terrified of it. Do not confuse the fuel with the destination.

2. Your “Cool Feature” is not a Business.

Quibi bet everything on “Turnstile” (rotating the phone). That is a feature. That is not a product. People don’t buy “rotation.” They buy stories. Focus on the value, not the gimmick.

3. Listen to the Market, Not Your Ego.

If your users are trying to share your content (by screenshotting), and you block them? You are fighting your users. Never fight your users. If they want to use your product in a certain way, let them.

Red Flag Checklist: Are You Lying to Yourself?

I want you to look at your current project. Be honest.

  • Are you hiding your idea? Quibi was secretive. They didn’t beta test publicly. They were afraid someone would steal their idea. Reality check: If you are afraid of feedback, you are afraid of the truth.
  • Are you saying “They just don’t get it yet”? If you have to explain why your product is good, it’s not good.
  • Are you solving a “Rich Person Problem”? Quibi solved a problem for Hollywood executives (how to sell short movies), not for real people.

My Final Take

Failure is not the opposite of success. Failure is a part of success.

But Quibi’s failure was optional. It was a failure of listening.

They had $1.75 billion. They could have pivoted. They could have made it free. They could have bought TikTok! (Okay, maybe not, but imagine if they tried).

Instead, they drove the car off the cliff because they refused to look at the map.

Don’t be Quibi. Stay humble. Listen to your users. And remember: The market is always right.

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