Business

Urban Company Turns Profitable in FY25 with Rs 240 Crore Profit Ahead of IPO – Here’s What Drove the Comeback

  • June 19, 2025
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A Big Win Before the Big Leap Urban Company, one of India’s most popular home services platforms, has pulled off a major turnaround. The company has reported a

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Urban Company Turns Profitable in FY25 with Rs 240 Crore Profit Ahead of IPO – Here’s What Drove the Comeback

A Big Win Before the Big Leap

Urban Company, one of India’s most popular home services platforms, has pulled off a major turnaround. The company has reported a net profit of Rs 240 crore in FY25, swinging into the black for the first time as it gears up for its long-awaited IPO.

Founded in 2014 and headquartered in Gurugram, Urban Company saw its operating revenue jump by 38.2% year-on-year to Rs 1,144 crore. This marks a strong recovery from its Rs 92.7 crore loss in FY24, and it signals growing investor confidence as the startup ecosystem tightens its belt.


Profitability with a Boost

The FY25 profit figure includes a one-time deferred tax credit of Rs 211 crore, but even excluding that, the company posted a pre-tax profit of Rs 28 crore. This is an important signal: Urban Company’s operations are now lean, efficient, and finally cash-flow positive.

This turnaround has been credited to better cost control, operational efficiency, and platform-driven growth across both services and products.


The Numbers That Matter

  • Operating Revenue (FY25): Rs 1,144 crore (up 38.2%)
  • Net Profit: Rs 240 crore (vs. Rs 92.7 crore loss in FY24)
  • Pre-Tax Profit (Excl. Tax Credit): Rs 28 crore
  • Customer Transactions: 6.8 million across 17 service categories
  • Net Transaction Value: Rs 3,115 crore
  • Total Income: Rs 1,261 crore (up from Rs 928 crore in FY24)

India Still Leads, But Global Play Expands

Urban Company now operates in India and three international markets—Singapore, UAE, and Saudi Arabia. While India remains the core revenue driver, international markets contributed Rs 147 crore to the topline. India alone brought in Rs 997 crore in revenue.


The Secret Sauce: Platform, Products, and Professionals

Platform-First Model Still Dominates

A whopping 65% of Urban Company’s revenue came from platform services—that’s Rs 742 crore, up 32.5% from FY24. This includes services like:

  • At-home salon and spa
  • Cleaning and pest control
  • Appliance repair and maintenance
  • Grooming and wellness

New Star: Native Water Purifiers

One surprise winner? The company’s own Native-branded water purifiers, which generated Rs 116 crore in FY25, up from just Rs 29 crore the previous year. That’s a 3x growth in just one year, showing strong demand for Urban Company-branded products.

Empowering Service Pros

The platform also earned Rs 188 crore from sales to service professionals, offering them tools, products, and materials to improve service delivery.


Memberships, Margins, and Mutual Funds

  • Membership Revenue: Rs 98 crore (up 7.7%) – steady growth from loyal users
  • Interest & MF Income: Rs 117 crore – showing smart financial management and idle cash optimization

IPO in Sight

This jump into profitability couldn’t come at a better time. Urban Company has long been expected to go public, and with these numbers, it’s finally in a strong position. Investors typically view profitable growth as a green light for IPOs, especially after years of burn-heavy models dominating Indian startup narratives.

With solid financials, a growing international presence, and a proven business model, Urban Company now seems ready for its IPO debut.


Final Thoughts

Urban Company’s FY25 results prove one thing: tech-enabled platforms can scale sustainably and profitably in India. It took over a decade, but the startup now stands as one of the few consumer-tech companies in India to turn profitable before its IPO.

This could set the tone for the next wave of public market entrants from the Indian startup ecosystem—profitable, product-savvy, and platform-led.


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