In a move that has caught the attention of the e-commerce and logistics world, Delhivery, the fast-growing logistics giant based in Gurugram, has appointed Milind Sharma as the
In a move that has caught the attention of the e-commerce and logistics world, Delhivery, the fast-growing logistics giant based in Gurugram, has appointed Milind Sharma as the head of its Rapid Commerce and Direct-to-Consumer (D2C) brands division. What makes this even more exciting is that Sharma is not new to Delhivery—he was one of the company’s earliest employees, playing a key role in its early growth. His return to the company marks a full-circle moment in his career, and it’s clear that Delhivery is banking on his extensive experience to drive the next phase of innovation in the fast-evolving world of rapid commerce.
Sharma’s rejoining Delhivery brings with it a wealth of experience in e-commerce, hyperlocal delivery, and quick commerce. After his initial stint at Delhivery, he co-founded the grocery delivery startup PepperTap, which, though it eventually shut down, helped him refine his skills in building high-growth ventures. Now, he’s back at Delhivery, and his role as head of Rapid Commerce and D2C brands promises to steer the company to new heights. Let’s break down what this appointment means for Delhivery and the e-commerce landscape.
Milind Sharma’s journey with Delhivery began in 2012, during the company’s formative years. As one of the earliest members of the founding team, Sharma played an integral role in laying the groundwork for what would become a logistics powerhouse. However, after contributing to Delhivery’s growth in its early days, Sharma took a step away in 2013 to co-found PepperTap, a grocery delivery service that at one point had a promising future but eventually shut down due to business challenges.
While PepperTap may no longer be in operation, Sharma’s time there was far from wasted. His experience in e-commerce, hyperlocal delivery, and quick commerce helped him build an in-depth understanding of what makes rapid, customer-first delivery models tick. His deep insights into the evolving needs of consumers in the D2C (Direct-to-Consumer) space, as well as the fast-paced nature of rapid commerce, will be critical in driving Delhivery’s future success.
Sharma describes his return to Delhivery as a “homecoming,” explaining that the company holds a special place in his heart because it was here that he first began his entrepreneurial journey. Now, with his wealth of experience, he is primed to take on one of the most exciting and challenging roles in the rapidly growing logistics and e-commerce industry.
Delhivery has quickly become one of the leading logistics and supply chain companies in India, known for its cutting-edge technology and commitment to providing fast, reliable services. But in a world where consumer expectations are constantly evolving and businesses must adapt to meet the growing demand for speed and convenience, having a strong leader at the helm of rapid commerce and D2C brands is crucial.
Sharma’s return comes at a pivotal time for Delhivery. Here’s why his leadership is a game-changer for the company:
Sharma’s expertise lies in building high-growth ventures, especially in the fast-paced, on-demand delivery space. His time at PepperTap gave him invaluable insight into how e-commerce, logistics, and customer expectations are changing. As head of Rapid Commerce and D2C brands, Sharma will be able to use this knowledge to refine Delhivery’s services for a growing and increasingly demanding customer base.
E-commerce is no longer just about delivering products quickly—it’s about offering a seamless, customized experience for the consumer. Sharma’s deep understanding of these nuances will help Delhivery expand its offerings and stay ahead of the competition.
The rapid commerce market is growing faster than ever, fueled by the increasing demand for same-day and next-day delivery services. Sharma is stepping into a role that focuses on this very area, and his track record in hyperlocal delivery models positions him perfectly to lead Delhivery through this transformation.
With companies like Amazon and Flipkart setting the bar high, there’s a constant push to meet the increasing need for speed and efficiency. Under Sharma’s leadership, Delhivery will likely focus on increasing its operational efficiency, streamlining last-mile delivery, and ensuring that customer satisfaction remains at the heart of its operations.
The D2C business model has exploded in popularity over the past few years, and Delhivery is poised to capitalize on this trend. As more brands seek to bypass traditional retail channels and reach their customers directly, they need fast, reliable logistics partners to help them deliver their products. Delhivery is already a key player in the logistics space, and Sharma’s expertise will help the company create tailored solutions for D2C brands, helping them scale and meet the ever-increasing demand for fast and efficient delivery.
Sharma’s return to Delhivery signals a renewed focus on growth and innovation. With his vast experience in building successful ventures, he will bring a fresh perspective to Delhivery’s operations and strategic direction. As companies continue to face the challenges of a rapidly changing business landscape, innovation will be critical to staying ahead of the curve. Sharma will no doubt be leading the charge in refining Delhivery’s services and products, ensuring that the company remains a leader in the logistics space.
Sharma’s leadership will be key to Delhivery’s future success. With the rise of rapid commerce and the growing importance of D2C brands, Delhivery is in a prime position to expand its market share and redefine the logistics experience for both consumers and businesses.
Here are a few things we can expect under Sharma’s leadership:
Milind Sharma’s return to Delhivery is a significant milestone for both him and the company. With his deep expertise in e-commerce, hyperlocal delivery, and rapid commerce, Sharma is poised to lead Delhivery into its next phase of growth. His experience will be instrumental in refining the company’s approach to serving D2C brands and expanding its rapid commerce capabilities.
As Delhivery continues to innovate and grow, Sharma’s leadership will no doubt play a central role in shaping the future of logistics and e-commerce in India.
